1. Data Controller
Care Esteem Ltd
The Watermark, 9–15 Ribbleton Lane
Preston PR1 5EZ, United Kingdom
Email: [email protected]
2. Personal Data We Process
Contact Form: When you submit our "Contact Us" form, we collect the following personal data:
- Name (prefix, first name, last name)
- Contact number
- Email address
- Address
- Message content
Purpose: We use this information solely to respond to your inquiry and to resolve any support requests.
Retention: We keep your form submission (including your message) only as long as necessary to address your request, and no longer than 12 months, after which it is permanently deleted.
3. Cookies and Tracking
We keep your form submission (including your message) only as long as necessary to address your request, and no longer than 12 months, after which it is permanently deleted.
4. Third-Party Services
We do not integrate third-party services that process your personal data. No data is shared externally.
5. Your Rights under GDPR
Even though we do not process any personal data beyond the above, under the GDPR you have the following rights (if at any time we were to change our practices):
- Right of access: Obtain confirmation whether we hold any of your personal data.
- Right to rectification: Correct any inaccurate personal data.
- Right to erasure ("right to be forgotten"): Request deletion of your data.
- Right to restriction of processing: Limit how we use your data.
- Right to data portability: Receive your data in a structured, machine-readable format.
- Right to object: Object to any future data processing.
6. Changes to This Policy
We may update this privacy notice at any time. The date at the top reflects the last revision.
7. Contact Us
If you have any questions about this policy or your GDPR rights, please contact us at [email protected].