Everything you need. All in one place.
Complete policy suite
The full suite of policies needed to run a domiciliary care service.
See the suite 02Managed updates
Policies reviewed and updated as guidance changes, with clear version control.
How updates work 03Carer access & knowledge checks
Give carers access to relevant policies and evidence that they have read and understood them.
Meet the Carer App 04Quarterly expert webinars
Practical compliance guidance and updates, led by a former CQC Inspector.
About the webinarsGuidance changes. Policy Hub keeps up.
Built specifically for home care
Policies written for the realities of domiciliary care, from lone working and key safes to medication and care delivery. Not generic care-home policies adapted to fit.
Always up to date
When guidance changes, your policies are reviewed and updated. Every revision is version-controlled, with a clear record of what changed and why.
Personalised to your service
Enter your service details once and they’re applied across your policies, giving you a professional, tailored policy suite without hours of manual editing.
One price. Your whole team.
Every policy, every update and every login included. No per-user fees, no tiers and nothing locked behind an upgrade.
- Complete domiciliary care policy suite
- Ongoing policy updates, version-controlled
- Personalised with your service details
- Carer App access for your whole team
- Knowledge checks and acknowledgement records
- Quarterly expert webinars and recordings
- Word and PDF downloads
- Unlimited team members and ongoing support
Paid once a year, two months free. Equivalent to £82.50 + VAT a month.
Two months free: save £198 a year
One price for your whole service. No per-user fees, no per-policy charges and no separate cost for updates. Prices exclude VAT.
Quick answers.
Are the policies written for domiciliary care specifically?
Yes. They are written for services delivering personal care in people's own homes, covering lone working, key safe access and medication without a colleague present.
Do the policies get updated?
Yes, and that is most of what you are paying for. Guidance is monitored, affected policies are revised, and you are told what changed and why.
Does CQC approve or accredit Policy Hub?
No. CQC does not approve, endorse or accredit any policy provider. Policy Hub supports compliance and inspection readiness; the responsibility for your service remains yours.
How quickly can we be up and running?
Same day. Enter your service details once, they are merged into every policy, and anything left to decide is flagged.
More on the full FAQ.
See the suite before you commit.
Twenty minutes on a video call. We open the portal, show the policies that matter most to your service and the Carer App read records, and answer whatever you want to ask.
- [email protected]We reply within one working day
- 01772 393000Monday to Friday, 9am to 5pm
Need more than policies?
Care Esteem also provides complete home care management software for domiciliary care providers, covering care planning, rostering, eMAR, audits, billing and more.
Explore Care Esteem →
Already a Care Esteem customer?
Adding Policy Hub is simple. Speak to your Care Esteem contact to find out more and get started.
The lever-arch file can retire now.
See the whole suite on a twenty-minute walkthrough.
Policy Hub is a documentation and governance tool. It supports CQC compliance and inspection readiness, but it is not a substitute for your own professional judgement or your legal and regulatory responsibilities as a registered provider. Care Esteem is not affiliated with, endorsed by, accredited or certified by the Care Quality Commission.
Ready-to-use policies, from £99 + VAT a month.
Start with the full domiciliary care library today, or talk it through with us first, whichever suits.